The letters were signed “American Express Global Collections.” Further the letters stated that “In order to accept the offer, please call American Express at 1-877-443-0144.” Allegedly, when the plaintiffs called the number someone identifying themselves as a representative of American Express answered the … While we are working to provide you with the most up to date information on our Global Lounge Collection partners’ lounges, should you find any inaccurate information, we encourage you to let us know by emailing us at support@loungebuddy.americanexpress.com and we will update the information as quickly as possible. If you would like immediate assistance, please call us at 1-855-407-0445 The Hotel Collection benefits are available for new bookings of two consecutive nights or more made through American Express Travel with participating properties and are valid only for eligible U.S. Consumer and Business Gold Members, Platinum Cards and Centurion ® Members (Delta SkyMiles ® Gold Members and Platinum Members are not eligible). AMEX Travel provides end-to-end corporate travel management services, meetings and booking solutions. The phone number showing up on my caller ID matched American Express’s customer service phone number as shown on the American Express website (1-800-528-4800), but caller ID can be spoofed. ). If that is the case then the only remotely possible reason they might call me would be related to Amazon. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. An American Express ® Representative will contact you within 48 hours to assess your expense management needs and begin to determine the best solution for your company. As part of The American Express Global Lounge Collection, you can get access to select Lufthansa airport lounges in the satellite area of T2 in Munich Airport and in Terminal 1 Concourse B of Frankfurt Airport through 3/31/20. We Stand for Inclusion. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive. Contact American Express to determine whether it is still the creditor or whether your account has been assigned or sold to a debt-collection agency. Prior to the financial crisis of 2008, American Express was not a bank like most other major credit card issuers (such as Bank of America, JP Morgan Chase, Citibank, etc. We all have biases. I am refusing to pay $100 because I already paid it and they are double billing me. At the end of June, I started receiving repeated phone calls from a caller that may or may not actually have been American Express. You might actually owe money to American Express, and so you believe the caller works for them. As the payments landscape continues to evolve, the American Express Global Network is uniquely positioned to deliver expert guidance and support. Someone above wrote that this number is not actually AmX but is for a debt collection agency called American Global Express Collections. When it comes to settlement with American Express, there are some specific facts about this creditor that you should be aware of. 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